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Support

FAQs

Search our list of FAQs for answers to your basic questions about National Hardware.


  • All FAQs

General

How do I contact Stanley Hardware?

For Customer Service and contact information please visit our Contact Us page.

Where do I locate product warranty information?

Check each product page to check which warranty applies to each sku.

View Lifespan Limited Lifetime Warranty

View Limited Warranty

Where can I find the closest distributors and retailers in my area?

Please visit the Dealer Locator section of our website to find contact information, maps and driving directions to dealers near to you.

How do I locate sales literature?

Sales literature can be found under both the Support and Dealer Resources sections of the website.

Stanley Hardware® Transition

We recently transitioned the Stanley® brand of builder’s hardware to National Hardware™, our brother brand. Under the same leadership and manufacturing, this name change ​will have minimal impact on the goods and services that we offer as the leader in builder’s hardware. We made this change to bring you, the customer, better products and services through higher productivity, a streamlined focus, and a one brand strategy. We thank you for being a valuable Stanley Hardware customer and appreciate your cooperation with our business during this time. We look forward to exceeding your service needs as a National Hardware customer.

Visit our website to learn more, and for more information, contact us at 1-800-346-9445.


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